PGS: Generous Giving Administrator
We are looking for a detail-oriented individual to receive, process and manage regular gifts and to provide the required administration support to Church of England parishes and givers. Please note that this is an office-based role on a permanent part time basis
As Generous Giving administrator your key responsibilities will be :
- Receive, record and process PGS gifts from a variety of channels (phone, postal, online).
- Ensure record keeping requirements for gifts and associated documentation are accurate and kept secure through the use of electronic and manual filing systems.
- Comply with GDPR and maintain giver confidentially.
- Support new Parishes through the PGS registration process and register new parishes on the management database.
- Support the creation, development, streamlining and maintenance of a consistent and central record of processes and procedures.
- Provide support with ad-hoc projects, pilots, initiatives and operational improvement tasks.
- Assist with PGS communications, meetings and events.
- To welcome visitors and/or receive incoming enquiries and telephone calls – dealing promptly and courteously with enquiries and ensuring high-quality customer service.
To be successful in this role, you will need to have previous experience of working in a busy office environment, be flexible and adaptable with excellent interpersonal and communication skills. A good knowledge of MS Office – excel, word and outlook is an essential criteria.
